Warranty Policy

After-Sales Service Policy Warranty Information

We build with the following Limited Warranty and the Warranty policy varies from product categories.

For all (accessories not included), Yaber warrants the Yaber-branded hardware product purchased on the official Yaber website, contained in the original packaging, against material and quality defects when used normally for a period of ONE (1) YEAR (or other period required by local law) from the original date of the end-user purchase.


Return & Exchange Policy

Undamaged products may be returned for a full refund for any reason within 7 days of the date the item was delivered to the designated shipping address. The buyer shall bear the responsibility of return shipping. If the return is not processed within 7 days after the return request is made, the return application will be invalid.

Yaber may issue a new replacement product if the original product has a manufacturing defect within 7 days of the date the item was delivered to the designated shipping address.The seller shall bear round-trip shipping costs incurred by the exchange. If the product are not returned within 7 days after the application for replacement, the application for replacement will be invalid.


Return & Exchange Requirements：

• Return items must be shipped to the designated Yaber shipping address.
• Return items must include original packaging.
• Returns must include all accessories.
• Please contact us with the following information for verification:

- Barcode (you can find it on the bottom of the unit).

- Invoice or receipt, including the purchasing platform and date.

- Detailed description of the issue.

Yaber has the right to reject the return if the product/shipment does not meet the above requirements.For purchases not made directly on the official Yaber website, please contact relevant retailers or platforms for refunds or exchanges.

Not Covered Under Yaber Warranty:

• Items purchased from unauthorized sellers/official channels.
• Unauthorized repair or disassembling.
• Products with expired warranties.
• Products without sufficient proof of purchase.
• Product damage caused by misuse, including but not limited to: Abuse, negligence, accidents, liquid or food spills, falls, using/storing product in extreme temperatures, burning of the printed circuit board, or other product defects caused by human actions.
• Damage caused by reliability or compatibility issues when using unauthorized third-party parts.
• Product failures caused by any software programs, whether provided with the product or installed subsequently.
• Products or parts with an altered identification label or from which the identification label has been removed.
• Product damage due to fire, floods, lightning, or other forms of Force Majeure.
• Lost or stolen products.